INTERNET SIGN ON SCREEN
Once you have accessed on line banking, Bill Pay is a click away. To begin the Bill Pay session, from any on line banking page, click on Pay Bills on the pull down menu option or on Bill Payment from the menu bar on the lower portion of the page.

For additional security purposes, you are required to sign on to a Bill Pay session using your ID number and password.

To begin using Bill Payment Services, you will need to accept our terms and agreements by choosing Set Up As Bill Payment Account from the Account Drop Down menu. Next, you will be prompted to choose the left most digit for Bill Pay “Check” numbers. You will want to choose a different digit from your paper checks, as you will then have the ability to quickly identify electronic payments from those you have written. Lastly, you must click Accept at the bottom of the page. You are now ready to begin setting up new payee information.

NAVIGATING THROUGH BILL PAY

Setting Up a Payee
You should search for the payee before entering it. Follow the instructions listed below.

Select Add Payee from the drop down menu and click the GO button.

Then, search for an electronic payee alphabetically or enter the specific payee name or even just click on the first letter of the payee you are searching for. If your payee can be found in the list, your bill can be paid electronically. Otherwise you must enter the name, address, account, etc. to ensure the check will be sent to the proper vender.

After obtaining the new payee screen, complete the requested information. To complete the set-up of your Payee, click the Save New Payee button. Be sure to use the mailing address provided to you by the vendor, usually on a return coupon or envelope.

Pay Bills
Select Pay Bills from the drop down menu and click the GO button.

Note: Payments made on a recurring basis or to previously set up payees are considered a “New Payment”.

1. Choose account to pay bills from (if more than one account is setup).
2. Fill in the transaction amount.
3. Add any desired memo information.
4. Select the payment frequency
   • One time payment (can be an immediate payment or a payment date in the future) The system defaults to this type of payment.
5. Choose different payment date if necessary.
6. Add payment description (optional).
7. Click on the Submit Payment button to enter the new payment.
8. Your personal payment schedule will appear with the new payment added.
9. It is recommended that you print this screen for your records.

Deleting or Editing a Payment

1. Select View Schedule from the drop down menu and click the GO button.
2. Find the payment you wish to delete or modify prior to the payment due date.
3. Click on "X" to delete the payment.
4. You cannot delete the Payee from this page, see Deleting or Editing a Payee.
5. Confirm the deletion by clicking the button.
   - OR-
6. Click on Quick Edit for modifying a payment amount or bill payee account.
7. Click on the Save Payments button to save the changes.

Deleting or Editing a Payee

1. Select View Payee List from the drop down menu and click the GO button.
2. A listing of all payees will be displayed. From that list you may click on Delete, unless there is a payment pending for that payee.
3. From the same screen you may also click on Edit. This will allow you to edit or correct the account number and the payee alias previously entered.
4. To edit the spelling of a Payee name, or the Payee's address, of an established Payee in Bill Pay, you must delete the Payee from your Payee list and enter the correct information by selecting New Payee from the drop down menu.

View Payment History

1. Click on the View Payment History button.
2. Select your history report from one of the following.
   • Payee Selection
   • A specified date range
   • Transaction amount range
3. Select how you would like to sort the report.
   • Amount
   • Payee Name
4. Click on the Submit button.

Click here to view Sterling Bank’s On Line Agreement and Disclosure